The following tutorial series was designed to assist portal users with basic functions of the system. Most of the items in the series include videos that walk the user through the process, screen by screen. We will continue to update the content of this series as necessary.
Please click on the "(PDF)" or "(Video)" beside the "How To" title to access these documents and videos.
- Do I need an account? (PDF)
- How to Create Your Account? (PDF) (Video)
- How Do I Login? (PDF) (Video)
- How Do I Edit My Account Information? (PDF) (Video)
- Forgot Your Password? (PDF) (Video)
- Do I Need a Permit? (PDF)
- How To Apply For A Permit or Plan? (PDF) (Video)
- How Do I Pay My Permit Fees? (PDF) (Video)
- How To Check The Status Of A Permit Or Plan? (PDF) (Video)
- How Do I Request Or Cancel An Inspection? (PDF) (Video)
- How To View Inspection Results? (PDF) (Video)
- How To View Public Permit And Plan Records? (PDF) (Video)
If you have any questions about this tutorial series, you may contact our office at (757) 787-5721 or by email at firstname.lastname@example.org.