Q.  Who is eligible to receive benefits once employed with the County of Accomack?

A.  If you are a full-time employee of Accomack County, you are eligible for the benefits we offer.  Fire Medics and Law Enforcement have a few additional benefits.

Q.  What additional benefits are offered to Fire Medics and Law Enforcement?

A.  Fire Medics and LEO's  Line of Duty Act (LODA) benefits and the Hazardous Duty benefits through VRS.  Please see the sub pages for each of these benefits for more information.

Q.  What company is the medical, vision and dental insurance through?

A.  Currently, the County of Accomack has insurance through Anthem Blue Cross Blue Shield.  Anthem insures eligible Accomack County employees with medical, vision and dental coverage.

Q. What insurance benefits does the County contribute to?

A.  The County contributes to an employees's Health, Vision and Dental Insurance.

Q.  Can I enroll in insurance anytime?

A.  No.  On your first day of employment, you will meet with a representative from the Human Resources Department to begin the on-boarding process.  During on-boarding, you will receive a booklet regarding your benefits and coverage options. as well as current insurance ratesmedical/vision and dental enrollment application and wavier form.  We normally allow new, full-time employees three (3) days to review the provided information and make a decision.  Once an employee has made a decision, they must complete the forms and return them to the Human Resources Department for processing.  If you elected to waive your insurance benefits during the on-boarding process, you must wait until open enrollment to obtain insurance coverage.

The exception is if you waived your benefits because you already have insurance coverage and that insurance coverage ends, then you can enroll based on a life changing event.  If this happens, you will need to complete the application(s) for medical and/or dental enrollment.  See your Human Resources Department should you have any questions. 

Q.  Can I make changes to my health and/or dental insurance?

A.  Changes to your health and dental insurance plans can be made during open enrollment.  Open enrollment occurs annually during the month of April.  However,  changes can be made outside of open enrollment should you have a "life changing event" such as:

  • Loss of current coverage
  • Marriage
  • Divorce
  • Birth of a child
  • Adoption of a child

Should a life changing event occur, you will need to complete the employee change form.  This must be completed and returned to the Human Resources Department within 30 days of the event.  Otherwise, you may forfeit the ability to make a change until open enrollment.

Q.  Can I enroll in only one type of coverage or do I have to enroll in all that is offered?

A.  There are options when enrolling in insurance benefits that are offered.  The medical and vision plans are together and cannot be separated.  However, you can opt to have medical and vision without dental coverage.  Employees can choose to sign-up for the dental insurance and not enroll in medical and vision, or you can waive all of your options. 

Q.  If I am away from home and I get sick or need to see a provider, what can I do?

A.  Anthem offers a couple features to help you find and receive the care you may need.  

  • You can download the Anthem Anywhere app to your phone.  This app allows you to find an urgent care center, refill prescriptions or even check claim status.  Click here for more information regarding this app.
  • Another resource offered by Anthem is LiveHealth Online.  This is a resource where you can access and speak to a provider right from your smartphone or tablet.  The provider can answer questions, make a diagnosis and prescribe medication (if needed) without you leaving your location!  Click here for further information regarding LiveHealth Online to take advantage of this great resource.

 Q.  Are there any other benefits available to employees through Anthem?

A. Yes, there are other benefits through Anthem.

  • ProClear Aligners special pricing.  Click here for details.
  • Special offers on glasses, Life Mart, National Allergy Supply, pet insurance, just to list a few.  Click here to review the informational flyer regarding special offers through Anthem.
  • Anthem offers health and wellness programs at no extra cost to you.  You will have 24/7 toll-free phone access to nurses to answer questions, offer support and offer valuable information to guide you towards a better you!  Here are the three (3) programs offered:

Condition Care is a program for those who have asthma, diabetes, COPD, heart disease or heart failure.  This program can give you the tools and resources needed to take charge of your well being.

Future Moms is a program for those who are expecting.  This program can assist you in having a healthy pregnancy and baby.  You can sign up as soon as you find out you are expecting.

24/7 Nurse line is program where you can talk to a registered nurse anytime day or night.   They can assist you with answering questions,  deciding on a provider for you to see, as well as, other assistance.

Click here to obtain further information and to get the phone number(s) for the program(s) that fit your health and wellness needs.

Q.  What is the Employee Assistance Program (EAP)?

A.  EAP is a benefit that is available to ALL Accomack County employees whether you are a part-time or full-time employee.  This benefit is no extra cost to our employees and is confidential.  Anthem EAP offers help with tasks such as locating childcare or pet care, finding counseling services, managing stress or even finding legal forms such as wills.  You can even receive tips on buying and selling your home!

EAP offers helpful online tools, resources and webinars right from your computer.  Some topics that are covered are handling grief and loss, parenting a child with special needs, addressing addiction and recovery and managing stress, just to name a few. 

Anthem EAP is available 24/7.  Employees can call 800-346-5484 or visit www.anthemeap.com and enter Accomack County to begin accessing the services that you may need.

 

Contact your Human Resources Department at (757) 787-5705 or AskHR@co.accomack.va.us.