Have you been injured on the job?  Are you wondering what you need to do to report your injury?  You are on the right page!  Below are frequently asked questions along with answers.  

Q.  If I am hurt on the job should I notify anyone of the incident?

A.  Yes.  You must notify your supervisor of the injury and/or accident.  Then Lintelio, formerly Company Nurse, must be contacted.

 Q.  What is Lintelio (Company Nurse)?

A.   Lintelio (Company Nurse), is the company in which all Accomack County employees use to call in any injuries or accidents that have been sustained while on the job site during their scheduled working hours.  

Q.  Where can I find the contact information for Lintelio (Company Nurse)?

A.  There are a few options to obtaining the contact information.

• During the on-boarding process, new employees are given the Lintelio (Company Nurse) flyer.
• The same flyer that is provided during the on-boarding process is located at the bottom of this page.
• Human Resources has wallet size cards with the Lintelio (Company Nurse) information.  If you would like to obtain one of the wallet cards, please contact the Human Resources Department.

Q.  Do I have to call in any injury, whether it is minor or major?

 A.  Yes.  Any on-the job injury, no matter how minor, should be called into Lintelio so that the documentation process can be started.

Q.  Is it my responsibility to call Lintelio (Company Nurse)?

A.  Ultimately yes it is the employee's responsibility.  However, if you are injured or hurt and unable to call, it is then your supervisor's responsibility to call the injury hotline.  Make sure you follow up with Lintelio to ensure they all of the information that is needed.

Q.  What is the reason for calling Lintelio (Company Nurse) to report an injury?

A.  Upon the employee or supervisor calling to report the injury or accident, Lintelio (Company Nurse) will begin to gather information over the phone and assists the injured worker with accessing appropriate medical treatment.  From the information provided, Lintelio (Company Nurse) will generate a report that will be sent to the County of Accomack Human Resources Department and to the facility in which the employee is being seen.

Q.  What if the person calling in the injury is not me and does not have all the necessary information?

A.  As soon as you are able, you will need to contact Lintelio (Company Nurse) to ensure they have the information that they need on file.  It is always better for the employee to call and speak with one of the Lintelio (Company Nurse) staff members, but should a family member need to call after the initial report has been made to provide the necessary information, that is fine.

Q.  If I am injured or hurt, do I need to do anything in regards to Workman's Compensation?

A.  Once the report is received by Lintelio (Company Nurse), they forward that information onto our workman's compensation carrier.  The employee and the employer will receive updates regarding the status of a workman's compensation claim.  Once the necessary information is gathered, a determination is made by the insurance carrier as to whether the claim will be a workman's compensation claim or not.  The employee will also receive information from the insurance carrier regarding their appeal rights through the Virginia Workers' Compensation Commission.

For further information regarding Workers' Compensation, please visit their website.

Q.  What type of information is gathered when I call Company Nurse?

A.  Some of the information you will need to provide to Lintelio (Company Nurse) when you call is, but limited to, your personal information like name, address, date of birth and contact phone number.  You will also need to provide the incident date and time, location of the incident and explain what happened.

Contact your Human Resources Department at (757) 787-5705 or AskHR@co.accomack.va.us.