MISSION STATEMENT:

To plan, acquire, support and secure the county technology infrastructure with competence and confidence.

SERVICES PROVIDED:

  • IT Infrastructure
    • Procure, develop, configure, support
  • Information Security
    • Information Security Program oversight
    • Ensure confidentiality, integrity, and availability of County information systems
    • Monitor, prevent, and act appropriately to threats and vulnerabilities
    • Align the county IT infrastructure with best practices
    • Employee information security related education
  • Technology Procurement and Vendor Management
  • Asset Management
  • Application and Database Management
  • Project Management
  • Data Backup & Restoration
  • Maintain and support the County website.
  • Maintain, monitor, configure, upgrade, install, and secure the VoIP phone system and associated phones
  • IT Service Desk
    • Provide efficient, reliable, and cost effective support for all supported entities
  • Translator Television (TTV)
  • Communication Tower Management

SUPPORTED DEPARTMENTS AND CONSTITUTIONAL OFFICERS:


 
County Attorney Real Estate Assessment Commonwealth's Attorney 
County Administrator 
Treasurer Public Works
Finance
Commissioner of the Revenue Registrar
Planning and Community Development Airport Public Safety
Building and Zoning
Sheriff's Office Parks & Recreation
Circuit Court (phones only)
Clerk of the Circuit Court (phones only) School Board Administration (phones only)
Board of Supervisors Human Resources

 CURRENT PROJECTS AND GOALS:

Goal description status
Procure and install computing equipment scheduled for replacement in current fiscal year.  In Process
Design and implement an Information Security Program that meets County objectives and compliance requirements. In Process
Assist the Sheriff's Office with the replacement of their software system for records management, dispatch, mobile access, and jail management. In Process
Ready new Public Works office for connectivity. In Process 
Work with the vendor and various departments to upgrade the Revenue Billing System (RBS).
In Process
Comply with the chip and PIN or EMV standard. In Process
Assist the Building & Zoning department with defining requirements and selecting a replacement permitting application. In Process
 Implement Windows 10 and Microsoft Office 2016. In Process